---
title: How do I request access to SystemView?
description: You can request SystemView access by using the login page form, contacting your local admin, or emailing the support team with manager approval.
---

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November 11, 2025

# How do I request access to SystemView?

## There are several ways to request access to SystemView, depending on your organisation’s local setup:

### **1. Use the Request Access button on the login page**

On the SystemView login screen, click **Request Access** below the login fields.

![2025-07-10 14\_49\_35-Clipboard](https://academy.healthcarelogic.com/hs-fs/hubfs/2025-07-10%2014_49_35-Clipboard.png?width=276&height=230&name=2025-07-10%2014_49_35-Clipboard.png)

This will open a form where you can enter your details:

- **Username:** Your Health/Work ID
- **Work Email**
- **First and Last Name**
- **Domains:** e.g., Surgery, Outpatients, Beds, ED
- **User Group and Facility**
- **Reason:** Please include your job title and a brief explanation of how SystemView will support your role (e.g., data analysis, patient flow, planning, waitlist access).

> 💡 *A clear reason helps us set you up with the right access and support materials.*

### **2. Check your local process**

If you don’t see a **Request Access** button, your health organisation may manage access internally.

In this case:

- Contact your **local SystemView or IT administrator**, or
- Refer to your organisation’s **intranet page** for instructions on requesting access.

### **3. Email the support team**

You can also email ✉️ [customersuccess@healthcarelogic.com](mailto:customersucess@healthcarelogic.com) with a request.

Please ensure your email includes:

- Approval from your line manager
- Your Health/Work ID
- Your role, hospital/facility you work at, and intended use of SystemView

A member of the support team will review your request and provision access.

### ⏳ **How long does it take?**

Access requests are typically processed within **1–2 business days**.

- [Getting Started](https://academy.healthcarelogic.com/knowledge/getting-started#main-content)

    - [Welcome & Introduction](https://academy.healthcarelogic.com/knowledge/getting-started#welcome-introduction)
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    - [Introduction & Terminology](https://academy.healthcarelogic.com/knowledge/outpatients#introduction-terminology)
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    - [Clinic Effectiveness & Appointment Outcomes](https://academy.healthcarelogic.com/knowledge/outpatients#clinic-effectiveness-appointment-outcomes)
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    - [Introduction & Foundations](https://academy.healthcarelogic.com/knowledge/beds#introduction-foundations)
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