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Why do I see a "connection not secure" message when accessing SystemView?

Sometimes when you try to open SystemView, your browser may show a warning that the connection is "not secure." This can look alarming, but here’s what it actually means:

  • Protected network: SystemView sits behind your health organisation’s secure firewall. To reach it from outside the network (e.g., working from home), you’ll need to connect through your organisation's Virtual Private Network (VPN).
    🔗 See more about accessing SystemView remotely in this article: Can I access SystemView from home? ›

  • Browser warnings: Some browsers may display a "connection not secure" message because of how the VPN routes traffic. You might see options such as Advanced → Proceed anyway before you can continue.

It is safe to continue.
SystemView itself is secure and always requires your health organisation login. Your data and connection remain protected.

💡Tip: If you see this message often or are unsure whether it’s safe to continue, contact your organisation's IT team. They can confirm whether your VPN connection is set up correctly.