SystemView provides operational and clinical leaders, clinicians and administrative staff data to help them understand their service demand, how activity is servicing their demand, and patient flow.
SystemView should be used:
- To understand service demand and patient flow;
- To understand the activity being delivered;
- When there is a real or perceived demand and capacity deficit and the team is keen to understand the cause and monitor the effectiveness of the solution;
- When there is improvement required to meet performance standards and information is required to understand the opportunities for improvement;
- When new processes are introduced and the team would like to monitor the impact on patient flow and / or performance;
- To effectively manage waiting lists;
- When an issue has been raised by a patient or team member and objective data is required; and
- To design and monitor the effectiveness of improvement initiatives.