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WLAP 2025

Turning National Targets into Operational Action

This webinar will walk through how WLAP 2025 targets translate into operational levers, how progress can be monitored through analytics, and how tool like HPVP provide visibility and insight to support delivery. Focusing on actionable strategies to manage outpatient wait lists, participants will learn how to track, analyse, and optimise waiting times to meet national targets. The session is designed for clinical leads and operational teams seeking practical guidance to improve patient access, streamline workflows, and bridge national goals into daily operations.

This webinar will help you:

  • By the end of the webinar, participants will be able to:
  • Explain the core goals of WLAP 2025 and the importance of outpatient wait list management.
  • Interpret key WLAP KPIs, including:
    • % of Patients Waiting < 10 Weeks
    • % of Patients Waiting < 12 Months
    • % Reduction in Patients Waiting > 24 Months
    • Weighted Average Wait Time
  • Analyse outpatient wait list data using HPVP to highlight priority areas and track progress.
  • Compare hospital performance by speciality and benchmark against national metrics.
  • Use HPVP dashboards to monitor performance and support operational decisions.

Please reach out to us to set up a session to go over the hubs or dashboards discussed during the session via the form below.

Further resources

Explore more tools to help you get the most out of SystemView.

Knowledge Base

Find practical how-to articles and guidance for the Outpatient Waiting List Action Plan (WLAP) component.

Platform Walkthroughs

Take a guided tour through the WLAP Overview component.

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