---
title: Getting started with the Surgery domain
description: Get started with SystemView’s Surgery domain and learn how to manage surgical waiting lists, optimise theatre utilisation, and plan capacity to improve patient outcomes.
---

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1. [SystemView Knowledge Base](https://academy.healthcarelogic.com/knowledge)
2. [Surgery](https://academy.healthcarelogic.com/knowledge/surgery)
3. [Introduction & Terminology](https://academy.healthcarelogic.com/knowledge/surgery#introduction-terminology)

November 11, 2025

# Getting started with the Surgery domain

## Transform surgical operations with intelligent insights

The **Surgery domain** in SystemView provides a comprehensive view of both **elective and emergency surgery**, helping hospitals optimise theatre utilisation, reduce waiting times, and improve patient outcomes.

It brings together real-time and historical data on waiting lists, demand, capacity, scheduling, and theatre activity, giving clinical and operational teams the clarity they need to plan efficiently and act decisively.

**In this article:**

- [What the Surgery domain does](https://academy.healthcarelogic.com/knowledge/getting-started-with-the-surgery-domain#whatitdoes)
- [How the Surgery domain is structured](https://academy.healthcarelogic.com/knowledge/getting-started-with-the-surgery-domain#structure)
- [Who uses the Surgery domain](https://academy.healthcarelogic.com/knowledge/getting-started-with-the-surgery-domain#whousesit)
- [How to get started](https://academy.healthcarelogic.com/knowledge/getting-started-with-the-surgery-domain#howtogetstarted)
- [Video walkthrough](https://academy.healthcarelogic.com/knowledge/getting-started-with-the-surgery-domain#vid)
- [Tips for success](https://academy.healthcarelogic.com/knowledge/getting-started-with-the-surgery-domain#success)

---

### **What the Surgery domain does**

Variations in demand and capacity significantly influence elective and emergency surgery management, from bookings and staffing to inpatient flow and patient outcomes.  
The Surgery domain provides **a single, integrated view** across these moving parts, helping users identify pressures early and allocate resources effectively.

#### **Key benefits**

- **Intelligent waiting list management:** SystemView's algorithms analyse surgeon waiting list sizes to support session reallocations, patient list changes, or opportunities for additional outpatient appointments.
- **Better booking processes:** Innovative visualisations and chronological management tools optimise booking order and ensure timely treatment.
- **Emergency surgery management:** Track and plan emergency sessions with near real-time visibility of current cases and historical demand trends.
- **Theatre utilisation excellence:** Monitor how theatres are booked and used to identify efficiency opportunities at the team, surgeon, or session level.
- **Performance monitoring and reporting:** Set and track activity-based targets, with automated alerts when thresholds are not met.

---

### **How the Surgery domain is structured**

The domain is made up of several component groups that each align with key stages of surgical and theatre management:

| **Category** | **What it helps you do** |
| --- | --- |
| 🔗 [Waiting List Management](https://academy.healthcarelogic.com/knowledge/surgery#waiting-list-management) | Monitor elective surgery demand, track long waits, and forecast breaches. |
| 🔗 [Demand & Capacity Planning](https://academy.healthcarelogic.com/knowledge/surgery#demand-capacity-planning) | Analyse how current capacity aligns with upcoming surgical demand. |
| 🔗 [Scheduling & Booking Management](https://academy.healthcarelogic.com/knowledge/surgery#scheduling-booking-management) | Manage and audit bookings to improve treat-in-turn compliance. |
| 🔗 [Performance & Activity Analysis](https://academy.healthcarelogic.com/knowledge/surgery#performance-activity-analysis) | Measure theatre utilisation, cancellations, and surgical throughput. |
| 🔗 [Emergency Surgery](https://academy.healthcarelogic.com/knowledge/surgery#emergency-surgery) | Manage real-time emergency surgery demand and session allocation. |

Each component group connects to others, allowing users to follow the patient journey from waitlist to operation while balancing elective and emergency workloads.

---

### **Who uses the Surgery domain**

The Surgery domain supports a wide range of users across clinical, administrative, and executive levels.  
Common user roles include:

| **Role** | **What they use it for** |
| --- | --- |
| Theatre Managers & NUMs | Oversee daily session activity, utilisation, and scheduling accuracy. |
| Surgical Bookings Officers | Manage elective surgery waiting lists, ensure chronological bookings, and reduce long waits. |
| Clinical Directors & Surgeons | Review individual and specialty-level performance, throughput, and utilisation. |
| Operating Suite Coordinators | Allocate and adjust theatre sessions to meet changing demand. |
| Executives & Performance Teams | Monitor performance metrics, theatre capacity, and achievement of targets. |

---

### **How to get started**

1. **Explore your elective waiting list**  
   Start with [Waiting List \> Trends ›](https://academy.healthcarelogic.com/knowledge/surgery-waiting-list-trends) to see the current elective surgery demand and how it compares to optimal list sizes by doctor and specialty.
2. **Identify risks and forecast demand**  
   Use [Waiting List \> Risks & Projections ›](https://academy.healthcarelogic.com/knowledge/surgery-waiting-list-risks-and-projections) to understand which patients are approaching breach and forecast the next 12, 26, or 52 weeks of demand.
3. **Review theatre capacity and utilisation**  
   Visit [Theatre Effectiveness \> Utilisation ›](https://academy.healthcarelogic.com/knowledge/surgery-theatre-effectiveness-utilisation) to compare booked versus actual utilised theatre time and identify opportunities to improve efficiency.
4. **See your upcoming schedule**  
   Open the [Elective Schedule Monitor ›](https://academy.healthcarelogic.com/knowledge/surgery-elective-schedule-monitor) to view upcoming theatre sessions, check fill rates, and identify unbooked patients who fit remaining available time.
5. **View your operation activity**  
   Use [Activity Trends \> Elective & Emergency ›](https://academy.healthcarelogic.com/knowledge/surgery-activity-trends-elective-and-emergency) to review surgical activity over time, monitor throughput by specialty or surgeon, and track trends in elective and emergency cases.
6. **Plan ahead with forecasting tools**  
   Use the Surgery Forecasting Tool › to model future scenarios and test the impact of service changes or additional sessions on your waiting list.

---

### **Video walkthrough**

🎥 Watch the **Introduction to the Surgery Domain** video for a quick tour of components, navigation tips, and key concepts.

<iframe data-hsv-src="https://play-ap1.hubspotvideo.com/v/7321348/id/198022801715" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="198022801715" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

---

#### **Want a detailed breakdown?**

If you’d like a more detailed look at every component, chart, patient list, and tile in the Surgery domain, you can download the full **SystemView Surgery User Guide** below.

📎 **Download:** [SystemView Surgery Guide](https://academy.healthcarelogic.com/hubfs/Learning%20Hub%20PDF%20Guides/SystemView%20Domain%20Guide%20-%20Surgery%20V1.0.pdf)

---

### **Tips for success**

- **Monitor both elective and emergency data.** Use Demand & Capacity › and Emergency Session Allocation › together to balance resources effectively.
- **Check for out-of-turn bookings.** Use [Chronological Management ›](https://academy.healthcarelogic.com/knowledge/surgery#scheduling-booking-management) components to improve treat-in-turn compliance.
- **Track performance regularly.** Review [Theatre Effectiveness ›](https://academy.healthcarelogic.com/knowledge/surgery#performance-activity-analysis) metrics weekly to identify efficiency trends.
- **Pair with other domains.** Surgery connects closely with [Beds ›](https://academy.healthcarelogic.com/knowledge/getting-started-with-the-beds-domain) (for flow and discharge planning) and [Outpatients ›](https://academy.healthcarelogic.com/knowledge/getting-started-with-the-outpatients-domain) (for pre-admission visibility).

- [Getting Started](https://academy.healthcarelogic.com/knowledge/getting-started#main-content)

    - [Welcome & Introduction](https://academy.healthcarelogic.com/knowledge/getting-started#welcome-introduction)
    - [Access & Account Setup](https://academy.healthcarelogic.com/knowledge/getting-started#access-account-setup)
    - [Basic Navigation & Layout](https://academy.healthcarelogic.com/knowledge/getting-started#basic-navigation-layout)
    - [FAQs & Troubleshooting](https://academy.healthcarelogic.com/knowledge/getting-started#faqs-troubleshooting)
- [Interact](https://academy.healthcarelogic.com/knowledge/interact#main-content)

    - [Interact Basics](https://academy.healthcarelogic.com/knowledge/interact#interact-basics)
    - [Customising SystemView](https://academy.healthcarelogic.com/knowledge/interact#customising-systemview)
    - [Sharing & Duplicating Content](https://academy.healthcarelogic.com/knowledge/interact#sharing-duplicating-content)
    - [Using Notifications & Improvement Tools](https://academy.healthcarelogic.com/knowledge/interact#using-notifications-improvement-tools)
- [Surgery](https://academy.healthcarelogic.com/knowledge/surgery#main-content)

    - [Introduction & Terminology](https://academy.healthcarelogic.com/knowledge/surgery#introduction-terminology)
    - [Waiting List Management](https://academy.healthcarelogic.com/knowledge/surgery#waiting-list-management)
    - [Scheduling & Booking Management](https://academy.healthcarelogic.com/knowledge/surgery#scheduling-booking-management)
    - [Performance & Activity Analysis](https://academy.healthcarelogic.com/knowledge/surgery#performance-activity-analysis)
    - [Emergency Surgery](https://academy.healthcarelogic.com/knowledge/surgery#emergency-surgery)
    - [FAQs & Troubleshooting](https://academy.healthcarelogic.com/knowledge/surgery#faqs-troubleshooting)
- [Outpatients](https://academy.healthcarelogic.com/knowledge/outpatients#main-content)

    - [Introduction & Terminology](https://academy.healthcarelogic.com/knowledge/outpatients#introduction-terminology)
    - [Waiting List Management](https://academy.healthcarelogic.com/knowledge/outpatients#waiting-list-management)
    - [Referral Management](https://academy.healthcarelogic.com/knowledge/outpatients#referral-management)
    - [Wait Times](https://academy.healthcarelogic.com/knowledge/outpatients#wait-times)
    - [Demand & Capacity Planning](https://academy.healthcarelogic.com/knowledge/outpatients#demand-capacity-planning)
    - [Bookings & Reviews](https://academy.healthcarelogic.com/knowledge/outpatients#bookings-reviews)
    - [Clinic Effectiveness & Appointment Outcomes](https://academy.healthcarelogic.com/knowledge/outpatients#clinic-effectiveness-appointment-outcomes)
    - [Virtual Learning & Tools](https://academy.healthcarelogic.com/knowledge/outpatients#virtual-learning-tools)
- [Beds](https://academy.healthcarelogic.com/knowledge/beds#main-content)

    - [Introduction & Foundations](https://academy.healthcarelogic.com/knowledge/beds#introduction-foundations)
    - [Inpatient Demand & Capacity](https://academy.healthcarelogic.com/knowledge/beds#inpatient-demand-capacity)
    - [Complex Patients Management](https://academy.healthcarelogic.com/knowledge/beds#complex-patients-management)
    - [Risk of Hospitalisation & Readmissions](https://academy.healthcarelogic.com/knowledge/beds#risk-of-hospitalisation-readmissions)
    - [Length of Stay & Inpatient Flow](https://academy.healthcarelogic.com/knowledge/beds#length-of-stay-inpatient-flow)
- [Emergency Department](https://academy.healthcarelogic.com/knowledge/emergency-department#main-content)

    - [Introduction & Foundations](https://academy.healthcarelogic.com/knowledge/emergency-department#introduction-foundations)
    - [Department Now](https://academy.healthcarelogic.com/knowledge/emergency-department#department-now)
    - [Flow Monitor](https://academy.healthcarelogic.com/knowledge/emergency-department#flow-monitor)
    - [Performance Trends & Analytics](https://academy.healthcarelogic.com/knowledge/emergency-department#performance-trends-analytics)
    - [Virtual Learning & Tools](https://academy.healthcarelogic.com/knowledge/emergency-department#virtual-learning-tools)
    - [FAQs & Troubleshooting](https://academy.healthcarelogic.com/knowledge/emergency-department#faqs-troubleshooting)
- [SystemView 2](https://academy.healthcarelogic.com/knowledge/systemview-2)
- [System Administration](https://academy.healthcarelogic.com/knowledge/system-administration)
- [Patient Cohorts](https://academy.healthcarelogic.com/knowledge/patient-cohorts#main-content)

    - [Beds](https://academy.healthcarelogic.com/knowledge/patient-cohorts#beds)
    - [Emergency Department](https://academy.healthcarelogic.com/knowledge/patient-cohorts#emergency-department)
- [Release Notes](https://academy.healthcarelogic.com/knowledge/release-notes)

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