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Getting started with the Surgery domain

Transform surgical operations with intelligent insights

The Surgery domain in SystemView provides a comprehensive view of both elective and emergency surgery, helping hospitals optimise theatre utilisation, reduce waiting times, and improve patient outcomes.

It brings together real-time and historical data on waiting lists, demand, capacity, scheduling, and theatre activity, giving clinical and operational teams the clarity they need to plan efficiently and act decisively.

In this article:

What the Surgery domain does

Variations in demand and capacity significantly influence elective and emergency surgery management, from bookings and staffing to inpatient flow and patient outcomes.
The Surgery domain provides a single, integrated view across these moving parts, helping users identify pressures early and allocate resources effectively.

Key benefits

  • Intelligent waiting list management: SystemView's algorithms analyse surgeon waiting list sizes to support session reallocations, patient list changes, or opportunities for additional outpatient appointments.
  • Better booking processes: Innovative visualisations and chronological management tools optimise booking order and ensure timely treatment.
  • Emergency surgery management: Track and plan emergency sessions with near real-time visibility of current cases and historical demand trends.
  • Theatre utilisation excellence: Monitor how theatres are booked and used to identify efficiency opportunities at the team, surgeon, or session level.
  • Performance monitoring and reporting: Set and track activity-based targets, with automated alerts when thresholds are not met.

How the Surgery domain is structured

The domain is made up of several component groups that each align with key stages of surgical and theatre management:

Category What it helps you do
🔗 Waiting List Management Monitor elective surgery demand, track long waits, and forecast breaches.
🔗 Demand & Capacity Planning Analyse how current capacity aligns with upcoming surgical demand.
🔗 Scheduling & Booking Management Manage and audit bookings to improve treat-in-turn compliance.
🔗 Performance & Activity Analysis Measure theatre utilisation, cancellations, and surgical throughput.
🔗 Emergency Surgery Manage real-time emergency surgery demand and session allocation.

Each component group connects to others, allowing users to follow the patient journey from waitlist to operation while balancing elective and emergency workloads.

Who uses the Surgery domain

The Surgery domain supports a wide range of users across clinical, administrative, and executive levels.
Common user roles include:

Role What they use it for
Theatre Managers & NUMs Oversee daily session activity, utilisation, and scheduling accuracy.
Surgical Bookings Officers Manage elective surgery waiting lists, ensure chronological bookings, and reduce long waits.
Clinical Directors & Surgeons Review individual and specialty-level performance, throughput, and utilisation.
Operating Suite Coordinators Allocate and adjust theatre sessions to meet changing demand.
Executives & Performance Teams Monitor performance metrics, theatre capacity, and achievement of targets.

How to get started

  1. Explore your elective waiting list
    Start with Waiting List > Trends to see the current elective surgery demand and how it compares to optimal list sizes by doctor and specialty.

  2. Identify risks and forecast demand
    Use Waiting List > Risks & Projections to understand which patients are approaching breach and forecast the next 12, 26, or 52 weeks of demand.

  3. Review theatre capacity and utilisation
    Visit Theatre Effectiveness > Utilisation to compare booked versus actual utilised theatre time and identify opportunities to improve efficiency.

  4. See your upcoming schedule
    Open the Elective Schedule Monitor to view upcoming theatre sessions, check fill rates, and identify unbooked patients who fit remaining available time.

  5. View your operation activity
    Use Activity Trends > Elective & Emergency to review surgical activity over time, monitor throughput by specialty or surgeon, and track trends in elective and emergency cases.

  6. Plan ahead with forecasting tools
    Use the Surgery Forecasting Tool to model future scenarios and test the impact of service changes or additional sessions on your waiting list.

Video walkthrough

🎥 Watch the Introduction to the Surgery Domain video for a quick tour of components, navigation tips, and key concepts.

Want a detailed breakdown?

If you’d like a more detailed look at every component, chart, patient list, and tile in the Surgery domain, you can download the full SystemView Surgery User Guide below.

📎 Download: SystemView Surgery Guide

Tips for success

  • Monitor both elective and emergency data. Use Demand & Capacity and Emergency Session Allocation together to balance resources effectively.
  • Check for out-of-turn bookings. Use Chronological Management components to improve treat-in-turn compliance.
  • Track performance regularly. Review Theatre Effectiveness metrics weekly to identify efficiency trends.
  • Pair with other domains. Surgery connects closely with Beds (for flow and discharge planning) and Outpatients (for pre-admission visibility).